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Title
Text copied to clipboard!Trainee Claims Assessor
Description
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We are looking for a motivated Trainee Claims Assessor eager to develop skills in damage assessment and claims handling within the insurance industry. As a Trainee Claims Assessor, you will receive comprehensive training in analyzing and evaluating damages to property, vehicles, and other insured items. You will work closely with experienced claims assessors, learning to document damages, estimate repair costs, and communicate effectively with customers and partners. This position offers a unique opportunity to build expertise in claims settlement, insurance law, and customer service. We seek a candidate with strong technical understanding, accuracy, and the ability to work independently and collaboratively. You will contribute to ensuring fair and efficient claims settlements that provide customers with security and a positive experience.
Responsibilities
Text copied to clipboard!- Participate in training programs for claims assessment.
- Assist in evaluating damages to property and vehicles.
- Document damages with photos and reports.
- Help calculate repair costs.
- Communicate with customers and repair shops.
- Collaborate with experienced claims assessors.
- Learn relevant insurance laws and regulations.
- Contribute to quality assurance of claims settlements.
- Attend meetings and training seminars.
- Update claims databases and systems.
Requirements
Text copied to clipboard!- Vocational certificate or relevant education in technical or construction fields.
- Interest in insurance and claims handling.
- Good communication skills in Norwegian.
- Accurate and structured working style.
- Ability to learn quickly and take initiative.
- Basic IT skills.
- Driver's license class B.
- Service-oriented and solution-focused.
- Ability to work independently and in teams.
- Motivation to develop a career in the insurance industry.
Potential interview questions
Text copied to clipboard!- What motivates you to become a claims assessor?
- How do you handle challenging customer situations?
- Describe a situation where you had to be precise and detail-oriented.
- How do you approach learning new subject areas?
- What do you know about the insurance industry?
- How do you prioritize tasks in a busy workday?
- Do you have experience with technical assessment or construction?
- How do you work in a team?
- What are your career goals within insurance?
- How do you handle stress and pressure?
